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Advanza
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January, 2021
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WEBX PLUS SOLUTION PVT LTD
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Projects
Advanza BPO
Services
OUR PRODUCT & TECHNOLOGY
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Advanza offers many functional services, such as;
IP-PBX communication Solutions,
IT Outsourcing,
Cloud services,
Network,
Wi-Fi solutions,
Data recovery,
Information security,
Home automation,
Web Development.
IT-Audit and corporate trainings,
International / Local Call Center , Inbound / Outbound Services
₹10,000 - ₹3,00,000 Per Project
Inbound Call Center Services
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Technical support and trouble shooting .
Maintenance support .
In bound telemarketing/sales .
Market research from the customer’s who call in .
Order taking and status.
Ticket booking.
Financial Services .
Fixing up appointments .
General query resolution .
Order booking .
Complaints/requests Management .
Collections support activities .
Help desk .
Both 1st and 2nd level support .
Troubleshooting errors .
Query resolution .
Lead Capture & Distribution .
Order Capture & up-sell / Cross sell .
Inquiry Handling .
Response desk - dealers / retailers / franchisees.
₹40,000 - ₹60,000 Every Month
OUR CUSTOMERS’ ISSUE
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Some of the common customer issues we handle daily are;
Data recovery,
PC requiring servicing,
Software installations,
Virus removal,
Website problems and issues,
App support,
Cloud data synchronisation support,
Website hosting advice and support,
And Much More….
₹25,000 - ₹65,000 Every Month
International Call Center Services
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Inbound Call Center Services.
Outbound Call Center Services.
Technical Helpdesk Services .
Disaster Recovery Services .
E-mail Support Services .
Chat Support Services .
Verification Services .
Market research Services
₹40,000 - ₹60,000 Every Month
Out Bound Call Center Services
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Telemarketing /Sales
Market lead generation
Market research /Surveys
Re-selling to your earlier customers with new offers
Database creation
Collections
Record verification
Disaster management calls
Customer loyalty
Promotional selling - Up-selling / Cross selling
Competition calling
Address verification
Payment confirmation
Customer retentions - B2B, B2C
Product awareness campaigns
Complaint resolution status
Customer surveys
Lead generation
Customer updates
Market Research
Lead Qualification
Customer Services Audit
Shop Competition
Volunteer Recruitment
₹40,000 - ₹60,000 Every Month
About WEBX PLUS SOLUTION PVT LTD
WEBX Solution is an Sister Company of Advanza BPO is a leading company based in Sri Lanka, providing high quality ICT products and services to its customers, making them innovative and reliable, which makes us the preferred choice for providing ICT solutions for our customers.
Advanza started as a BPO provider in 2017, which has expanded over the years providing various services and ICT solutions nationally and internationally. Advanza’s aim is to always provide innovative, high quality and reliable products and services to its customers, along with after care, making sure the customer is happy and satisfied
AddressDELHI, India
Websitehttp://www.advanzabpo.com/
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