Seamless Sales Order Management for Growing Businesses

Effortlessly create & manage sales orders, convert them into invoices in one click, share via WhatsApp & Email, automatically update inventory & more!

Sales Order Management Software
Trusted by 150k+ businesses across 178 countries

Elevate Your Sales Workflow and Foster Client Relationships

Organize sales orders, minimize errors, and enhance client interactions.
Comprehensive Sales Order Management Software

Streamline Sales Order Management With Refrens

Convert to Sales Order - Sales Order Software
Seamless Sales Order Creation
Create sales orders, purchase orders, quotations, invoices, and other important sales documents seamlessly. Customize templates with fonts, colors, headers, footers, and more with Refrens Sales Order Management software.
Invoice Conversion - Sales Order Software
Effortless Conversion Options
Vendors can convert sales orders into Invoices or Proforma Invoices, Buyers can convert sales orders they received into purchase orders & expenses with a single click!
Client & Vendor Management - Sales Order Software
Client & Vendor Management
Manage all your clients & vendors in one place. Gain detailed insights with reports for clients, vendors, payments, and more with Refrens Sales Order Management.
Roles & Permissions - Sales Order Software
Task-specific Access and Multiple Users
Assign specific roles and permissions to your team members for efficient collaboration. Provide role-based access to improve security and accountability.
Seamless Facebook Integration - Sales Order Software
Seamless Facebook integration
Automatically capture leads from Facebook & Instagram into Refrens Sales CRM. Streamline communications via WhatsApp/E-mails using pre-set templates. Easily track deals and generate sales reports—all in a few clicks!
Inventory Management - Sales Order Software
Integrated Inventory Management
Automatically block or update stock levels as sales orders, purchase orders, invoices & expenses are generated. Get insights into top-performing products with detailed product profitability reports.
Sales CRM - Sales Order Software
Robust Sales CRM
Capture leads via websites, social media, and other platforms through Refrens lead capture form. Track and manage leads across multiple pipelines. Automatically send follow-ups via WhatsApp/Email and more!

Happy Customers

Harsh
The user-friendly interface and excellent customer support are a game-changer for us.
Harsh S.Trader, Textiles Trading
Himanshu
With Refrens, we've been able to reduce errors and improve our overall sales workflow.
HimanshuFounder, Packaged Food
Nishant
Refrens has significantly minimized our paperwork, kudos to their powerful automated system!
NishantGraphic Designer

Revolutionize Your Sales Management with Refrens Sales Order Management Software

Sales OrdersGenerate sales orders effortlessly to streamline your order processing.
Auto Assistant
Auto-assistanceAutomatically fill in 80% of details based on past documents. Reduce manual input and save time.
Seamless conversionConvert sales orders into proforma invoices or invoices in one click.
Convenient Sharing Options
Convenient Sharing OptionsShare Purchase Orders via Email, WhatsApp, PDF, or link.
Create GST Invoices
Create InvoicesGenerate fully customized Tax Invoices in seconds with automation.
Proforma Invoice
Proforma InvoiceProvide clear cost estimates to clients without initiating transactions.
Quotation & Estimate
Quotation & EstimatesCreate and share quotations and estimates instantly. Track when clients view them.
Purchase Order
Purchase OrderQuickly process purchase orders to manage inventory refills.
Expense Management
Expense ManagementRecord & track all your expenses in one place - keep an eye on profitability.
Delivery Challan
Delivery ChallanInstantly create delivery challan for the transported goods.
Inventory Management
Inventory ManagementAuto-update inventory whenever you create a sales order, purchase order, invoice, or expense. Track stock levels, average selling prices, and more.
Payment Receipt
Payment Receipt Instantly issue payment receipts for advance or full payments received.
Client Management
Client & Vendor ManagementEfficiently manage all your client & vendor information in one place.
Multiple Business & Team Members
Multiple Businesses & Team MembersSeamlessly manage multiple business. Add your team members & accountant. Control access levels with Roles & Permissions.
Essentials Reports
Comprehensive ReportsAutomatically generate reports for Invoices, Payments, Clients, TDS, GST, and more in one click.
Bulk Upload
Bulk UploadUpload your past Invoices & client details in bulk to save time & manual efforts.
Easy Customization
Branding & CustomizationChoose from multiple templates, fonts, colors, etc. Completely customizable according to your business needs.
Easy Access Anywhere
Easy Access AnywhereAccess your data and tools from any device, anywhere, with complete reliability.

The smartest investors in the room are backing our vision.

People who understand money, match-making and all things Internet.
Vijay Shekar Sharma - PayTm
Vijay Shekhar SharmaFounder, Paytm
Anupam Mittal
Anupam MittalFounder, Shaadi.com
Kunal Shah founder of CRED
Kunal ShahFounder, CRED
Founders of AngelList, DailyNinja, Voonik.com, Park+ and many more.

Frequently Asked Questions (FAQ)

Yes, Refrens offers a variety of professional templates that can be adapted to meet your brand and industry preferences.

Absolutely, you can include multiple users and designate particular roles for seamless cooperation and efficient sales order management.

Yes, Refrens allows you to distribute sales orders via email, WhatsApp, PDF, print, or link for seamless communication with clients.

We take utmost care of data security & privacy. Our systems are frequently updated with the latest security updates to ensure that your data is safe and secure. Do check out our detailed privacy policy here.

Yes, we provide instant & reliable support over chat, email, and phone. We will also provide a dedicated account manager to help you out whenever required.

The Ultimate Guide to Sales Order Management with Refrens

Sales Order Management (SOM) is a cornerstone of any business that sells products or services. It encompasses the entire process of handling customer orders, from order creation to fulfillment. An efficient SOM system ensures that businesses can meet customer demand quickly while optimizing internal processes like inventory, shipping, and accounting. Refrens, a comprehensive Sales Order Management platform, automates and integrates various stages of this process, providing businesses with the tools they need to streamline their operations and scale effectively. In this guide, we’ll explore Sales Order Management in detail, the challenges businesses face, how Refrens streamlines SOM, and the emerging trends shaping the future of order management.

What is Sales Order Management?

Sales Order Management is the process of receiving, tracking, and fulfilling customer orders. It involves several interconnected activities, including order entry, inventory management, order processing, fulfillment, shipping, and invoicing. Effective SOM helps businesses optimize their operations, reduce costs, and ensure timely fulfillment of customer orders.

Why Sales Order Management is Essential for Businesses

Whether you’re running a small business or an enterprise-level organization, effective sales order management is essential for several reasons:

Streamlined Operations: Managing the entire sales order process in a unified system reduces the likelihood of errors, ensures that orders are processed on time, and minimizes inefficiencies.

Improved Inventory Management: Keeping track of your sales orders helps you manage inventory more effectively. By syncing your sales orders with inventory levels, you can avoid both overstocking and stockouts.

Revenue Tracking and Financial Accuracy: Sales orders help you stay on top of incoming revenue. By accurately tracking sales orders, you can ensure that invoices are generated, payments are received, and cash flow remains steady.

Enhanced Customer Satisfaction: Fast and accurate sales order processing builds trust with customers. Timely order fulfillment ensures repeat business, which ultimately boosts long-term profitability.

Legal Protection: Sales orders, being legally binding documents, protect both businesses and customers by providing clear terms, conditions, and agreements.

In short, sales order management is more than just a back-office function—it is a critical part of customer satisfaction, financial health, and overall business efficiency.

Features of Refrens Sales Order Management

Refrens offers a range of features that automate and streamline Sales Order Management, making it easier for businesses to handle large volumes of orders without manual errors or delays.

1. Customizable Sales Order Templates

Refrens provides customizable templates that businesses can use to create branded and professional sales orders. You can add logos, choose fonts, and colors to align your documents with your brand identity.

2. Multi-Currency Support

Refrens supports multiple currencies, enabling businesses dealing with international clients to generate sales orders in various currencies with automatic currency conversion.

3. One-Click Conversion

With Refrens, users can convert quotations into sales orders, invoices, proforma invoices, and purchase orders with a single click, saving time and reducing the risk of manual errors.

4. Automated Inventory Updates

Inventory levels are automatically updated as sales orders are created and fulfilled, providing real-time visibility into stock levels.

5. Integrated Invoicing and Accounting

Refrens integrates invoicing with sales orders. Once an order is fulfilled, users can generate invoices instantly, and the system automatically records all related accounting entries in the ledger.

6. Expense Tracking

Refrens track expenses related to each sales order, such as shipping and material costs, helping businesses maintain accurate financial records and profitability analysis.

7. Tax and Compliance

Refrens ensures Tax-compliant invoicing and automates tax calculations making compliance with regulatory requirements seamless.

The Core Steps in Sales Order Management

The process of managing sales orders consists of several key steps:

Order Entry: Customers place orders via multiple channels such as online stores, phone, or email. The system captures the order details.

Order Processing: Buyers verify product availability, check stock levels, and confirm that the order can be fulfilled. Inventory Management: Stock levels are updated in real-time, ensuring that inventory data remains accurate throughout the sales process.

Fulfillment: Orders are processed and fulfilled through picking, packing, and shipping.

Shipping & Logistics: Manage logistics, ensuring timely deliveries and providing real-time updates to customers.

Invoicing & Payment: Once the order is fulfilled, an invoice is generated and sent to the customer.

Post-Sales Support: After fulfillment, customer support for any issues, returns, or inquiries is critical for maintaining satisfaction.

How Refrens Streamlines Sales Order Management

For Vendors

Refrens makes Sales Order Management easy for vendors by automating processes and ensuring accuracy at every stage. One-Click Quotation to Sales Order Conversion: Vendors can convert approved quotations into sales orders with a single click, minimizing the risk of errors.

Purchase Orders & Inventory Management: Once sales orders are created, the stock levels are automatically updated. Automated Invoicing: Once a sales order is fulfilled, vendors can instantly convert the sales order into an invoice, which is automatically recorded in the system for accounting purposes.

Proforma Invoices: Vendors can issue proforma invoices for advance payments or customer approval, ensuring that orders can be processed smoothly.

Expense & Profit Tracking: Refrens tracks all related expenses (shipping, materials, etc.) and provides real-time profitability reports for each sales order.

For Buyers

Refrens also enhances the buyer’s experience by providing transparency and real-time updates throughout the order cycle.

Quotation Transparency: Buyers can review detailed, itemized quotations and convert them into purchase orders with ease. Automatically Update Expense: Automatically create expenses for the purchases with ease.

The Importance of Automation in Sales Order Management

Automation is key to scaling Sales Order Management efficiently, especially for businesses managing large order volumes.

Faster Processing: Automation ensures that sales orders are processed quickly and accurately without manual intervention.

Real-Time Inventory Updates: Refrens automates inventory updates in real time, reducing the risk of overselling or stockouts.

Improved Accuracy: Automated systems eliminate manual errors in data entry, ensuring that all details in sales orders, invoices, and inventory records are correct.

Cost Efficiency: By automating repetitive tasks, businesses can reduce labor costs and focus on higher-value tasks like customer service and sales strategy.

Challenges in Sales Order Management

Despite its importance, Sales Order Management comes with several challenges, especially for growing businesses:

Order Accuracy: Errors in order processing, such as incorrect product details or pricing, can lead to costly returns and damaged customer relationships.

Inventory Discrepancies: Poor inventory management can result in stockouts or overselling, which can delay order fulfillment and affect customer satisfaction.

Shipping Delays: Coordinating shipping, handling logistics, and ensuring timely delivery can be challenging, especially when dealing with multiple suppliers or carriers.

Scalability: As businesses grow, managing an increasing volume of sales orders without automation can become overwhelming.

System Integration: Managing separate systems for inventory, accounting, and sales can create data silos, making it difficult to get a holistic view of operations.

Sales Order Management Across Industries

Sales order management is critical across various industries, each with its unique requirements. Here’s how effective sales order management benefits different sectors:

1. E-commerce Businesses

In e-commerce, the speed and accuracy of sales order management can make or break customer satisfaction. With Refrens, online retailers can automate order tracking, integrate inventory management, and ensure seamless order fulfillment.

2. Manufacturing Companies

For manufacturers, sales order management plays a critical role in maintaining production schedules. Refrens helps manufacturers manage orders, and ensure that production deadlines are met without delays.

3. Wholesale and Distribution

Wholesalers deal with large volumes of orders, and efficient sales order management ensures that all orders are processed on time.

4. Service-Based Businesses

Service-based businesses can use sales order management to manage work orders, generate invoices, and track project progress. Refrens provides the tools needed to manage client interactions, create customized sales orders, and monitor billing.

How to Choose the Right Sales Order Management Software

When selecting sales order management software for your business, keep the following factors in mind:

Ease of Use: The software should be intuitive and user-friendly, making it easy for your team to adopt and use.

Automation: Look for automation capabilities that eliminate manual data entry, automate invoicing, and streamline order fulfillment.

Real-Time Reporting: Ensure the software provides real-time visibility into sales orders, inventory, and customer orders.

Scalability: Your sales order management software should be able to grow with your business, handling increased order volumes without losing efficiency.

Integration: Look for software that integrates seamlessly with your existing inventory management, CRM, and accounting systems.

Security: Data security is critical when managing sensitive sales and customer data. Choose software that offers role-based access and strong security protocols.